Privacy Policy

Last Updated: February 5, 2025

1. Introduction

Koshtur ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event staffing marketplace platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Profile information (photo, skills, work experience)
  • Location data for matching with nearby opportunities
  • Payment information for processing transactions

2.2 Usage Information

We automatically collect certain information about your device and usage:

  • Device type and operating system
  • IP address and browser type
  • App usage patterns and preferences

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Match workers with event opportunities
  • Process payments and transactions
  • Send service-related communications
  • Verify your identity and phone number
  • Improve our platform and user experience
  • Comply with legal obligations

4. SMS/Text Messaging Privacy

When you provide your phone number to Koshtur:

  • We send one-time verification codes (OTP) via SMS for account verification and security
  • Your phone number is used solely for identity verification purposes
  • We do not share, sell, or rent your phone number to third parties
  • We do not use your phone number for marketing purposes
  • Messaging consent and opt-in data will not be shared with any third parties

You can opt out of SMS messages at any time by replying STOP to any message.

5. Information Sharing

We may share your information with:

  • Event Organizers/Workers: To facilitate connections and staffing arrangements
  • Service Providers: Third parties who help us operate our platform (payment processors, cloud hosting)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent for SMS messaging

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@koshtur.app